Small Business IT Support

As a Small Business owner you often hear the term “IT Support” used in a variety of contexts but, in fact, not have a clue what it's all about. You’re not alone - many people simply pass by technical terms as they assume that it doesn't apply to them. We live in a technologically advanced age (welcome to…the future!), this means that technical support has become absolutely necessary. IT support (a.k.a. tech support) is basically the process of providing assistance with technology related products such as computers, televisions, digital video recorders, and even smartphones and tablets.


This is where we come in: The Computer Guyz. 
As a company, we've worked our way up in the IT sector for 15 years and are able to provide tailored services to meet various market demands. Our goal is to provide clients with total asset management and all the solutions they need when they are having an IT related problem. 

We offer a variety of IT Support solutions tailored specifically for the Small Business market. Having started out as a small business, we understand your needs; we know that your company's growth fluctuates and that a growth spurt can happen overnight and overwhelm your IT structure. When this happens, we provide you with support and procurement that's reliable, quick and efficient - we understand that you don’t have time for IT technicians crawling under desks and getting under your feet.

We also have solutions that are tailored specifically for medium sized businesses, as well as larger corporates! The way in which a medium enterprise uses computers is different to that of a small business - CRM (Customer Relationship Management) software suddenly becomes a requirement, procurement systems and mobility become priorities. Maximum network up-time also becomes more important than ever. This means that support needs to be governed by a Service Level Agreement backed by intelligent monthly reporting and fast call resolutions.

Our IT support service is fully customizable - you will find all of the information and IT support you need in the Somerset West area through us – that’s why we’re called The Computer Guyz! 


Written by: Christine Kleyn
Copywriter at The Computer Guyz.

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