Why does restarting your PC always seem to fix your Problems?

So, you call in for tech support and before you can even explain your problem you’re asked “Did you switch it on and off?”

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We’re all used to hearing it now, and it may make your eyes roll every time, BUT  before you take offense to this simple advice, stop and actually do it and you’ll be surprised how many times it actually works!

More than half of the problems customers phone in for can be easily fixed by switching their devices on and off.

Most people may be wondering – why does this simple action work so well?

When your computer is on you are busy running programs, then closing them, maybe you install a game and uninstall an application, sometimes you’re Googling things for hours at a time. A lot of other activities are happening in the background that you don’t even know about!

All of these things are happening when you’re using your computer and it can get a bit crazy – especially if you’re using your computer over a few days without switching it off.

You may not know this, but everything you do leave behind a “footprint” and these “footprints” tend to use up a lot of your system resources such as your RAM.

If too many “footprints” are left behind your computer can start to experience problems, like a slow system, programs that won’t open and even error messages.

When you switch your computer off every program, game, app, process, etc. ends completely and when you start your computer up again you have a clean slate and a faster, better computer!

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Here’s how to restart your computer properly, depending on what Windows OS you have…



The Computer Guyz offer reliable, convenient IT support, equipment and advice in both Cape Town and Johannesburg. Give us a call on 087 001 0511/2 or email contact@tcgcape.co.za and we will advise and assist wherever we possibly can.

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