What to do when your PC shows no signs of power

Before you start to panic that all your precious data is gone forever, keep in mind when your PC won’t turn on it usually isn’t your hard drive that is causing the problem.

In other words, all your files, music, documents, images, videos, movies, etc. are probably still safe and sound but they’re just not accessible at the moment.

Take a deep breath, keep calm and try these simple steps if your PC will not turn on and shows no signs of power…

It’s important to note that you might not see a light on the back of your PC depending on the type of power supply you have and the cause of the problem. This also applies when it comes to the charger you are using for your tablet or laptop.

     1.       Before you start a long troubleshooting process, make sure your PC was actually turned on!

     2.       Check if the power cable is disconnected.

     3.       Plug your laptop, tablet or desktop directly into the wall if it’s not plugged in already.

     4.       Do a test to see if power is actually being provided from the wall plug.

     5.       If you’re using a desktop PC, verify that the power supply voltage switch is set correctly.

     6.       Remove the battery from your laptop and try using the AC power only.

     7.       Inspect your power cable to see if there is any damage.

     8.       Replace the charging cable or the power cable if you’re using a desktop PC.

     9.       If your computer is a few years old, replace the CMOS battery.

    10.   If you’re using a desktop, make sure the power switch is connected to the motherboard.

    11.   Replace your motherboard if you’re using a desktop.

Among the many ways that a computer won't turn on, a complete loss of power is rarely the worst case scenario. There is the chance that your PC isn't receiving power because of a serious issue, but it's unlikely.

The Computer Guyz in Cape Town and Pretoria offer professional IT services, equipment and assistance at an affordable price - contact us TCG on 087 001 0511/2 | 021 551 6222 or email contact@tcgcape.co.za