Do you have a Persistent Malware Infection?
When you’ve tried to get rid of malware and
it just won’t die, you may have a very advanced persistent malware infection on
your hands.
> Run a full system scan and not just a quick scan
> Install a second opinion scanner like Malwarebytes
> Back up your data files and ensure they are full scanned
If the malware infection keeps coming back
no matter how many times your anti-virus software has quarantined the threat
and restored your system, here are some steps you can try…
> Ensure that your anti-virus has all
the latest updates
> Run a full system scan and not just a quick scan
> Install a second opinion scanner like Malwarebytes
> Back up your data files and ensure they are full scanned
If the malware infection continues to
persist even after you’ve updated your anti-virus, performed a deep system scan
and employed a second opinion scanner then you may have to resort to using an
offline anti-malware scanner such as Microsoft’s Windows Defender Offline.
If you are still having problems, your best
bet is to contact tech support or a trusted IT company. At The Computer Guyz in
Cape Town and Centurion we will do what we can to assist you to get rid of your
malware infection, simply give us a call on 021 110 0422 or email
contact@tcgcape.co.za
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