Computers taking over our jobs isn’t exactly a bad thing!
Losing jobs to technology is nothing new.
Since the industrial revolution, roles that were once exclusively performed by
humans have been slowly but steadily replaced by some form of automated
machinery. Even in cases where the human worker is not completely replaced by a
machine, humans have learned to rely on a battery of machinery to be more efficient
and accurate.
47 % of all jobs in the U.S. are likely to
be replaced by automated systems. Among the jobs soon to be replaced by
machines are real estate brokers, animal breeders, tax advisers, data entry
workers, receptionists and various personal assistants.
But you won’t need to pack up your desk and
hand over to a computer just yet, and in fact jobs that require a certain level
of social intelligence and creativity such as in education, healthcare, the
arts and media are likely to remain in demand from humans, because such tasks
remain difficult to be computerized.
Like it or not, we now live in an era
dominated by artificial intelligence(A.I.). A.I. can be seen as a
collection of technologies that can be used to imitate or even to outperform
tasks performed by humans using machines.
We might not first see it but we cannot
avoid running into one or more systems that use some form of an A.I. algorithm
in our day-to-day activities — such as searching for some information
using Google, purchasing a recommended product on Amazon, or recognizing faces
in an image uploaded to Facebook.
Recent breakthroughs in A.I. are
largely attributable to a technique called deep learning. Often known as
machine learning or neural networking, deep learning involves “training” a
computer model so it can recognize objects from images. The power of deep
learning-based A.I. systems lies in their ability to automatically detect
noticeable features and use them to solve hard recognition problems.
Although humans could easily perform such
recognition tasks almost unconsciously, it is often difficult for a human to
explain the exact procedure at a sufficiently detailed level so that it could
be programmed into a computer.
With deep learning all this has changed.
Now, deep learning-based A.I. systems can figure out the important features for
solving difficult problems that were once thought to be solvable
exclusively by humans.
And as a result, humans will have to
mentally prepare for the fact that some of our jobs will be lost to A.I.
systems. We might even have to call A.I. systems our colleagues or bosses in
the near future!
But despite the deeper level of knowledge
that our computers will soon acquire, losing our jobs to machines doesn’t have
to be a bad thing. Letting machines do the bulk of the work means that humans
will be freed from routine tasks that computers are better at performing with
higher accuracy rates, such as driving cars.
This should enable humans to think like
humans instead of machines. It will also free up time and energy for humans to
engage in more creative and intellectually stimulating activities, possibly
assisted by A.I.
A.I. systems have already become far too
complicated for the average person to understand, let alone repair, so there
will be new roles created which will require people who can act as
intermediaries between computers and humans.
Similar to professions such as medicine or
law, where professionals with specialized skills are required to interpret
technical details for everyday folk, we will need professionals who speak the
language of A.I.
These professionals may vary in their
skills and are likely to consist of software developers, computer scientists
and data scientists.
But ethical issues arising from human and
A.I. co-working environments is a real concern. It is one thing getting a face
incorrectly recognized in an image uploaded to Facebook, but a totally
different matter if cancer is misdiagnosed by an A.I., which could very easily
happen. After all, computers make mistakes, just as people do.
Although A.I.-based systems are becoming
smarter than humans in many fields, these systems are far from perfect and
are unlikely to ever be perfect considering the unpredictable learning
mechanisms they use.
That said, it is likely to be the social
and cultural changes that will be the real challenge, rather than the technical
challenge of A.I. itself. So while robots taking over our jobs can be a good
thing, only time will tell if we are ready to accept them as our co-workers.
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