The 7 Things about Email that are Especially Annoying
Email is both an incredible workplace
communication tool and the bane of most knowledge workers' existence. Here at
The Computer Guyz, we compiled a list of the seven biggest email pet
peeves.
#1 SPAM
Whether it's a long-lost friend telling you
about an amazing business opportunity or an advertisement for a
too-good-to-be-true weight-loss supplement, spam is inevitable. It can also be
a gateway to identity theft, hacks and other security concerns, so make sure
you've got a good spam filter.
#2 IRRELEVANT EMAILS
How many of your daily emails are relevant
to work? Most people will say that only half of their emails (or even fewer)
are relevant. Think twice before you send and make sure the content is relevant
to everyone in the address field.
#3 OBNOXIOUS or INSINCERE SIGNATURES
“Best wishes," "Most
sincerely," and "Warmest regards" are huge annoyances. Try to
avoid sounding like a character in a Jane Austen novel and, instead, say
nothing, and let your message and your punctuation speak for you. If you feel
you must include a sign-off, a simple 'Thanks!' will do just fine.
#4 LAG IN RESPONSE TIME
Did they receive the email? How about now?
You've waited a few hours, should you call? Oh! There's the response you've
been waiting for. While email is supposed to mean instantaneous communication,
that doesn't always happen, and it's extremely frustrating.
#5 BACK-TO-BACK RESPONSES
On the flip side, a flurry of emails before
you've even had a chance to read, understand, acknowledge and respond to an
email is just as infuriating. Before you send a number of one-line missives,
take time to think about how you can combine issues, ideas and thoughts into
one message.
#6 EMOTICONS
One of the biggest drawbacks of email is
that it lacks the physical and verbal cues that help inform senders' and
receivers' understanding of the messages. While it may be tempting to use
emoticons to fill that void (guilty), the best course of action is to simply
state the emotion you wish to convey as clearly as possible; no smiley faces
necessary.
#7 EXCLAMATION POINTS
Make sure you're limiting your use of
exclamation points so you don't come across as "shouty," or don't inadvertently
convey anger. Professional emails should be clear, concise and measured, so try
and avoid excessive exclamations.
Spam, emoticons and obnoxious signatures –
most people have a love-hate relationship with email. What do you think is
especially annoying about emails?
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